IT Business Analyst Jobs in Lufthansa Germany
IT Business Analyst – Join the Aviation IT Team in Frankfurt, Germany
Location: Frankfurt am Main, Germany
Job Type: Full-Time
Career Level: Experienced Professional / Direct Entry
Industry: Information Technology, Aviation, Business Analysis
Make a Difference in Aviation IT – We Move Before Flight. Join Us!
Are you ready to drive innovation and performance in aviation through smart IT solutions? As an IT Business Analyst (m/f/d) in our Frankfurt office, you’ll play a vital role in aligning business needs with IT capabilities. You’ll be responsible for requirement management, process optimization, compliance oversight, and vendor coordination.
We are looking for someone who is not only tech-savvy but also a strong communicator and problem-solver, eager to make an impact in a dynamic and international work environment.
Key Responsibilities
- Serve as a key advisor to business units and application owners on IT-related topics.
- Gather, analyze, and prioritize business requirements.
- Draft functional specifications and develop detailed user stories.
- Support system implementations, user acceptance testing, and training.
- Ensure compliance with IT security standards (e.g., ISO 27001) and assist with audits.
- Manage external IT service providers, including SLA performance tracking.
- Oversee IT asset and license management, including budgeting and planning.
- Participate in strategic IT projects and contribute to long-term IT planning.
- Provide support in technical procurement and administrative IT processes.
Your Profile
You have a university degree in (Business) Informatics, Business Administration, or a related field and at least 5 years of relevant professional experience. Certifications such as CBAP (Certified Business Analyst Professional) or ITIL are a plus.
Required Skills and Experience For IT Business Analyst Jobs in Lufthansa Germany
- Strong knowledge of IT requirements engineering and system specification.
- Experience in managing external IT service providers.
- Familiarity with IT compliance, including ISO 27001 and data protection standards.
- Hands-on experience in IT asset and license management.
- Proficiency in both agile and traditional project management methods.
- Skilled in using tools such as JIRA, Confluence, and MS Office.
- Excellent analytical and structured approach to work.
- Strong communication, mediation, and interpersonal skills.
- High level of self-initiative, reliability, and accountability.
- Fluent in both German and English (written and spoken).
- Experience in software development, technical procurement, and contract management is an advantage.
- May be subject to diagnostic aptitude assessment depending on the role.
